Build reliable technology support.
Ultimate Tech Support is hiring practical, client-focused people for our growing managed IT services team. Explore our open roles and send your resume directly to our hiring inbox.
Serving Houston businesses with dependable managed IT support.
A support mindset built around uptime, response, and client communication.
Managed IT, cybersecurity, cloud, VoIP, backup, and onsite support.
Join a team that keeps businesses running.
Technical Support
Desktop Support
Provide hands-on and remote support for business users, workstations, printers, network access, Microsoft 365, line-of-business applications, and day-to-day help desk requests.
What You Will Do
- Troubleshoot Windows desktops, laptops, peripherals, and user access issues.
- Respond to service tickets with clear notes, timely updates, and professional communication.
- Assist with onboarding, workstation setup, software installs, patching, and endpoint security.
- Escalate network, server, and cybersecurity concerns when deeper technical support is needed.
Helpful Experience
- Customer-facing IT support, help desk, field support, or MSP experience.
- Working knowledge of Microsoft 365, Active Directory, Windows, basic networking, and remote tools.
- CompTIA A+, Network+, Microsoft, or similar certifications are a plus.
Business Development
MSP Sales Representative
Help small and mid-sized businesses understand how managed IT services, cybersecurity, cloud, VoIP, backup, and consulting can reduce risk and improve productivity.
What You Will Do
- Prospect, qualify, and build relationships with Houston-area business decision makers.
- Present managed IT service options and coordinate discovery with technical team members.
- Maintain organized pipeline activity, follow-ups, proposals, and client handoff notes.
- Represent Ultimate Tech Support with consultative, helpful, and responsive communication.
Helpful Experience
- B2B sales, account management, technology services, telecom, SaaS, or MSP sales experience.
- Comfort discussing business pain points, cybersecurity needs, and technology operations.
- Strong follow-up habits, CRM discipline, and confidence presenting service value.
Send your resume to Ultimate Tech Support.
Choose the position that best fits your background, attach your resume, and submit your application.
Applications are sent directly to the Ultimate Tech Support hiring team.